Privacy Notice

"hidden retreats" Privacy Notice

"hidden retreats" are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website(https://hiddenretreats.world/), use our services, or interact with us.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address, phone number.
• Financial Information: Credit card details, billing address.
• Transaction Information: Purchase history, delivery information.
• Technical Information: IP address, browser type, operating system.
• Usage Information: Pages visited, time spent on our site, referral sources.

How We Collect Information

We collect personal information in various ways:

• Directly from You: When you make a purchase, create an account, or contact us.
• Automatically: Through cookies and similar technologies when you interact with our website.
• From Third Parties: Such as payment processors and analytics providers.

Use of Your Information

We use your personal information for the following purposes:

• To Provide Services: Processing orders, delivering products, and providing customer support.
• To Improve Our Services: Analyzing usage to enhance user experience.
• To Communicate with You: Sending updates, promotional materials, and responding to inquiries.
• For Security: Protecting against fraud and unauthorized transactions.

Sharing Your Information

We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as shipping companies and payment processors.
• Legal Obligations: When required by law or to protect our rights.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Similar Technologies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data.
• Objection: Object to processing your data.
• Restriction: Request restriction of processing.
• Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us.

International Data Transfers

If we transfer your personal information to countries outside your jurisdiction, we will ensure that appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HRG AFRICA LIMITED
P.O BOX 48620 G.P.O NAIROBI
[email protected]